Aleph

Virtual Complaints Book

Virtual Complaint Sheet

In accordance with Peruvian Law N° 29571 (Consumer Protection Code), Áleph School provides this Virtual Complaints Book for our community.

Virtual Complaints Book

Fill out the form to register your claim or complaint

1. General Information

Claim N° (Auto-generated)

Type of Claim *

Reason for Claim *

Claimant *

2. Consumer Identification

Identity Document *

Document Number *

Paternal Last Name *

Maternal Last Name *

First Names *

Home Address *

Country *

Department / State *

Province *

District *

Mobile Phone *

Personal or Institutional Email *

Confirm Email *

3. Details of Contracted Service & Claim

Product / Service *

Location of Event *

Event Date *

Claimed Amount (S/.)

Involved Area / Personnel

Description of Facts (Max 2000 chars) * 0 / 2000

Consumer Request (Max 2000 chars) * 0 / 2000

Attach Proof Files (Max 10 MB total)

Formatos permitidos: .pdf, .png, .jpg, .jpeg. Maximum total size: 10 MB across all attached files.

I declare that the information provided is true and accurate. I accept the Privacy Policy and Personal Data Processing.

Áleph School reserves the right to take pertinent legal action in the event that the statements made above are found to be false or inaccurate.

Formulating a claim does not prevent recourse to other means of dispute resolution nor is it a prerequisite for filing a complaint with INDECOPI.

PRIVACY POLICY

CISIL S.A., located at Alameda Del Remero Lt.5-6, Mz. X, Los Huertos de Villa, Chorrillos district, is responsible for processing your personal data. The data you provide will be used exclusively to address your complaint or claim; without it, we cannot proceed. Your personal data will be kept until the claim is resolved and stored in our "Complaints Book" Data Bank. Your data will not be shared with third parties, except by legal obligation. By clicking SUBMIT, I declare that I have read the privacy policy.

* According to Peruvian Law N° 29571 (Consumer Protection Code) and Law N° 31435, claims will be responded to within a maximum period of fifteen (15) business days.